Tip #564: Avoid cherry-picking in the queues
Mini TruckstopWe have not done a truckstop for a while but Joel “Standing on the shoulders of other MVPs” Lindstrom just could not help himself.QuestionI work with many customer service deployments,...
View ArticleMicrosoft Dynamics and the Millennial Workforce: Can CRM 2016 Deliver?
What do we know about Millennials and their role in the workforce? First, let's lay out some basics. The label refers to adults who are currently eighteen to thirty four. They grew up online with...
View ArticleWhy Omni-channel Support Is The Cornerstone Of Your Service Success
When a builder lays a cornerstone, she sets the position of a building. Similarly, when a service organization embraces omni-channel support, it establishes a position for a business. That position...
View Article4 Benefits of Hosting Dynamics ERP in the Cloud with Microsoft Azure
Since its introduction, Microsoft’s Dynamics ERP platform, which includes Dynamics NAV and Dynamics GP, has continued to grow in terms of capabilities and market share, allowing both mid and...
View Article4 Benefits of Hosting Dynamics ERP in the Cloud with Microsoft Azure
Since its introduction, Microsoft’s Dynamics ERP platform, which includes Dynamics NAV and Dynamics GP, has continued to grow in terms of capabilities and market share, allowing both mid and...
View Articlecreate and post Invoice register journal and transfer it to Invoice pool
create and post Invoice register journal and transfer it to Invoice pool, once PO based vendor Invoices are registered and approved by both finance and end user department throw a custom form and...
View ArticleHow to consolidate intercompany vendor invoices
The intercompany transactions are frequently used between sister companies; at the end of the trading cycle the invoicing should take place.Let us assume that there is trading relation between two...
View ArticleHow to consolidate intercompany customer invoices
Recently I shared a post explaining how to consolidate intercompany vendor invoices. In this post I will cover how to consolidate intercompany customer invoice.In order to achieve the consolidation of...
View ArticleSmooth ACA Reporting for IRS Compliance: EXTENDED DEADLINE
Affordable Care Act reporting, the most complex workforce reporting ever required, is right around the corner for many U.S. businesses. Similar to requiring that every employee receive a W-2, some...
View ArticleBusiness Process Flows: Conditional AND Statements in Branching Logic
Branching logic in Business Process Flows are a great component to Dynamics CRM. However, there are a couple of tips and tricks to be aware of that will make using them easier. In today’s blog, we will...
View ArticleAtt inte veta det man inte vet (att man behöver)
Den röda pricken representerar det vi Vet att vi vet , ringen utanför pricken representerar det vi Vet att vi inte vet. Allt som är orange är det vi inte vet att vi inte vet att vi...(read more)
View ArticleInventory trace in Dynamics AX 2012 R2
I’m lucky, I spend most of my time working on implementation projects, which means that I’ve been working in Dynamics AX 2012 since it was released, but last week I visited one of our customer...(read...
View ArticleSoftware Inspections and Walkthroughs
Software inspections are a disciplined engineering practice for detecting and correcting defects in software artifacts, and preventing their leakage into field operations. Software walkthroughs are,...
View ArticlePreview feature: Set up Cortana integration
We’re introducing Cortana integration to help salespeople keep track of important CRM activities. CRM Online 2016 Update embeds sales activities, accounts, and opportunities into Cortana to surface...
View ArticleTroubleshooting Workflow 2.0 Email notifications
If you have set up a new workflow but you are not receiving email notifications, here are a few things to look at for troubleshooting the issue you may be experiencing. The first thing you want to...
View ArticleSetting up precisions
In Dynamics Nav amount and currency precisions are set on a central point, in the General Ledger Setup. These settings apply for the LCY (Local currency). Foreign currencies are configured in page...
View ArticleSwitching to a new ERP system in Russia – the correct cut-off date
There are rumors that in Russia it is obligatory to start with new system at the beginning of the new tax period, which is equal to the calendar year in Russia. Thus, many companies in Russia aim to...
View ArticleFrom Sparkle to Staid, Microsoft Pitches Analytics, Commerce, Workforce...
Events like last week's NRF BIG Show offer retail technology vendors the opportunity to show off their newest, shiniest products as well as their vision for the future. Microsoft is no exception,...
View ArticleJoin us at the AXUG United Kingdom user group meeting in London on February 18th
Don’t miss the opportunity to learn with other Dynamics AX users and build your professional network by attending the AXUG United Kingdom (England) User Group Chapter meeting on February 18th from 9:30...
View ArticleJudging the Imagine Cup International Competition
This was my third year participating as a judge in the Imagine Cup, an international student technology competition sponsored by Microsoft.The Imagine Cup Innovation Competition is a global contest for...
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